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  • Pam Weiser

Why You Need a Business Operations Manager

Updated: Jan 29, 2023

If there is one thing we learned during COVID, it’s that most administrative work can be performed in a remote environment, whether it’s personal or professional. Thanks to various video conference platforms, we can still meet virtually and get work done. Remote work has no borders and the talent pool has become larger. By 2025, 36.2 million Americans will be remote, an increase of 16.8 million people from pre-pandemic rates. You are now able to find an experienced assistant who might live in a different city, state, or time zone, and who can continue to contribute and be productive, all while achieving the same results - helping you meet your goals!

So, why hire a Business Operations Manager (BOM)?

A Business Operations Manager will save you time and money. In fact, there are estimates that hiring a remote assistant over a full time employee will save you 78% on operating costs! That’s huge!

  • BOMs are only paid for the time they work. When you hire a full time employee, you’re paying them for 8 hours+ every day and possibly overtime, if they’re not salaried employees.

  • BOMs like the jobs you don’t like doing but are required to keep your business moving. This is what we do! Simple but time consuming tasks like managing your calendar, researching information, managing projects, social media management, or even paying bills can be done easily and quickly by a BOM, so that you can focus on the bigger picture.

  • BOMs don’t require any physical office space, healthcare benefits, or equipment. This comes at a huge cost savings to you.​

A Business Operations Manager will improve your customer service and provide valuable experience.

  • Are you too busy in meetings to respond to emails and calls from customers or clients? This can be frustrating for both you and the customer. A BOM can act as your partner to reach out and get information, in the meantime, so that your customers and clients feel acknowledged and valued.

  • BOMs have experience working with a variety of companies and clients, which can bring a wealth of knowledge and ideas to you and your team.

  • BOMs work flexible hours. Maybe your assistant is in a different time zone. This could increase the number of hours per day that you’re available to your clients and customers - improving customer service. Flexible availability also allows for better work-life balance, productivity, and staying on schedule, for both you and your assistant.

  • Also, remember that hiring the cheapest Operations Manager isn’t always the best option. You get what you pay for, and you may have to pay someone to redo the work if it’s not done correctly, the first time. This uses more of your time and money. Hire someone with experience and a variety of skills, who can get the job done with little supervision, in a timely manner. The hourly rate may be higher, but remember that BOMs are independent contractors, who are responsible to pay for their internet connections, their medical/business insurance, and their taxes.​

Remote work is also good for the environment - lessening the infrastructure impacts, as well as lessening greenhouse gas emissions, with less cars on the road. Remote workers also tend to be happier, with less stress due to the commute and a better work-life balance.

As you can see, there are many benefits to hiring a Business Operations Manager, whether it’s for your personal home office or your professional space. Let’s talk about how I can help you become more productive and free up some time to do the things you love!

“Executive ability is deciding quickly and getting somebody else to do the work.” - Earl Nightingale

Be The Wiser

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